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| "Ginny Maglio successfully reinvigorated the
management team through focus seminars on leadership, team development
and problem solving. I am grateful for the expertise she brought to
our company." Suzanne Lillie, Mgt. Engineer
Shields Health Care Group |
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Programs for the New Leader |
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Transitioning for the New Supervisor
What are the initial "must haves" for a supervisor?
This workshop provides
the new supervisor with basic required tools. Learners gain clarity
of their responsibilities, as well as what it takes to manager
former peers. They learn the importance of setting employee
expectations and gaining employee understanding and commitment. This
workshop positions the newly appointed supervisor on the right
track. |
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Situational Leadership
What is your preferred leadership style?
Upon attending this workshop, learners recognize that they have a
preferred style that defines how they lead. They see its strengths
and developmental areas, and learn when to adapt to meet situational
needs. This is a great start for development of the emerging
leader. |
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Delegating Effectively
Do it, deposit it, or delegate it.
With busy roles today, effective delegation is necessary. Which
responsibilities should a leader delegate? How does one ensure a
successful outcome? Learners will apply a six-step process to
delegation when attending this workshop. |
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Motivating a Multi-Dimensional Workforce
"Different strokes for different folks."
Effective leaders recognize the
diversity among workforce talent, as well as ways in which to meet
diverse motivational needs. In this workshop, managers gain a new
perspective on diversity, how it affects motivation, and the
differing motivational needs within their staff. |
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Managing the Performance of Your Staff
Set goals, monitor performance, evaluate performance, and do it all
over again.
In this program, Optimum Development introduces the learners to a
process for managing performance using a cycle that covers all
aspects of performance management. Participants work through
activities and practice the required steps in role-plays while using
real-work scenarios. |
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Effective Feedback Skills
Providing feedback about expectations can lead to more productive
and satisfied employees. An effective manager tells employees
when they are meeting and when they are not meeting
expectations. Using a variety of models, this facilitator shares
techniques, phrases, and words to deliver both types of feedback and
obtain the desired response. Participants have opportunities to
practice delivering feedback. |
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Making Decisions Effectively
Yes, there is an effective approach to making decisions. When
faced with a problem, we have a preferred approach to coming up with
a solution and may tend to overlook certain perspectives. This
workshop introduces a process for making decisions that carefully
considers all perspectives, resulting in a thoughtful decision. |
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Managing the Changes within Your Organization
When change happens, changes must happen. Changes have
varying effects on individuals. In addition, they pass through
stages of transition at different times. To ensure success, leaders
must be aware of the stages, as well as the effects on their staff,
and provide guidance and support. This workshop provides the
knowledge to manage changes and to stay on track when changes occur.
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